Zak Jewelry Tools

We want you to be happy with your purchase! Therefore, returns are accepted within 30 days of the purchase date. All items must be unused and in their original packaging. To return an item, please contact us by e-mail or by phone to obtain an RMA number. We will gladly refund you in the original form of payment. Shipping costs for returns are paid for by customers unless item(s) are deemed to be defective or shipped incorrectly by us. Items that do not have a receipt will be issued a store credit if and when approved for return within the 30 days period. Please note, special orders are non-refundable and non-exchangeable.